Online therapy
“I” refers to Andrew Tobert, the therapist. “You” refers to the client. “We” refers to both of us.
Sessions are 50 minutes long. If you’re running late, we will still need to finish at the usual time.
We’ll meet online every week at the same time. This consistency strengthens and supports the work that we’ll do. If you cannot make your usual time, we can reschedule or cancel.
If you wish to reschedule, please give me as much notice as possible. If I cannot accommodate it for whatever reason, you’ll need to cancel the session.
Your first cancellation is free of charge. All subsequent cancellations are charged at the full fee. I
f I need to cancel, there’s no charge. I usually take about 6 weeks off a year.
Please make sure you are in a suitable, private environment for online work. If you’re not, I may need to end the session early. The usual fee will apply.
You are free to end therapy whenever you feel ready, however it’s worth talking it through together. With that in mind, I ask for at least one session’s notice before ending. If no notice is given, that session will still be charged.
All material should stay in the therapy room. We’ll use email for logistics and scheduling only.
Your session fee will be agreed in writing prior to starting the work. Payment can be made in advance of each session. You can pay for multiple sessions up front if that’s easier.
If for whatever reason, you are going to struggle to pay under these terms, please discuss it with me in advance so that we can think about our options.
You can read my privacy policy in detail.
I am happy to discuss the details of this, or anything on this page, at any time.